1. Introduction
zben7Welcome to zben7. We believe that every player's personal data belongs to them, and protecting it is our responsibility. This Privacy Policy explains how, when you use zben7's website, mobile app, or any other services, we collect your information, why we collect it, and how we keep it secure.
This Privacy Policy zben7's services in their entirety. Please read this policy carefully before using our platform. Continued use of our services will be taken as your full agreement to this Privacy Policy.
2. Information We Collect
zben7We collect certain information when you open an account and at various stages of using our services. This information falls into two main categories — what you provide directly, and what is collected automatically.
| Type of Data | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification |
| Contact Information | Email, mobile number | Account Communication & Security |
| Financial Information | Payment method, transaction history | Deposit & Withdrawal Process |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Information | Betting history, preferred games | Service Improvement & Bonus Offers |
With your consent, we may also collect general location data and basic information from your social media profiles. You will always be asked for permission before this type of data is collected.
3. How We Use Your Information
zben7 Collected data is used solely for specified purposes. Our goal is to make your gaming experience safer, simpler, and more enjoyable.
- To create and manage your account and verify your identity.
- To process deposits, withdrawals, and other financial transactions.
- To contact you about important matters, such as transaction confirmations and security alerts.
- To resolve technical issues and provide support services.
- To detect and prevent fraud, money laundering, and other illegal activities.
- To deliver personalized offers and promotions based on your preferences, where you have given consent.
- To meet legal obligations and comply with regulatory requirements.
- To analyze user experience and improve our platform and the quality of our services.
4. Data Storage & Retention
zben7 Your data is stored on secure servers. Our data centers are protected by industry-standard security measures, and your information is retained only for as long as necessary.
- All data is retained for as long as your account remains active.
- After account closure, certain data may be retained for up to 5 years for legal compliance purposes.
- Financial transaction records are retained in accordance with regulatory guidelines.
- Once the retention period expires, data is securely deleted in a way that makes recovery impossible.
5. Data Sharing & Disclosure
zben7 Never sells your data to third parties for commercial purposes. However, your information may be shared in a limited way under certain specific circumstances:
- Payment Processor: Necessary information is shared with payment gateways, including Mobile Banking and Nagad, to process deposits and withdrawals.
- Legal Requirements: Data may be disclosed in response to a valid court order or lawful request from a government authority.
- Fraud Prevention: Limited data may be shared with fraud detection service providers.
- Company Restructuring: Data may be transferred in the event of a business merger, but the Privacy Policy will remain in effect.
Outside of the exceptions listed above, your data will not be shared with any third party. In every case, only the minimum necessary information is shared — nothing more.
6. Cookies & Tracking Technologies
zben7 Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device.
- Essential Cookies: Essential for login sessions and security — cannot be disabled.
- Functional Cookies: To remember your preferences, such as your chosen language.
- Analytics Cookies: Used to understand how you use the website; only active with your consent.
- Marketing Cookies: To show relevant advertisements — you may opt out at any time.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
7. Security Measures
zben7 Industry-leading security technology is used to protect your data. Our security infrastructure operates across multiple layers of protection.
- 256-bit SSL/TLS encryption is applied to all data transmissions.
- Sensitive data stored on our servers is secured with AES-256 encryption.
- Two-Factor Authentication (2FA) is available.
- Unusual login attempts are automatically detected and blocked.
- Regular security audits and penetration testing are conducted.
- Staff access to data is strictly controlled and logged.
8. Your Data Rights
zben7As a registered user, you have important rights regarding your personal data. We respect these rights and are committed to helping you exercise them.
- Right to Access: You can request to see what personal information we hold about you.
- Right to Rectification: You may request correction of any inaccurate or incomplete information.
- Right to Erasure: You may request deletion of your data under certain conditions.
- Right to Restrict Processing: In certain cases, you can request that the processing of your data be restricted.
- Right to Portability: You can receive your data in a structured, portable format.
- Right to Object: You may opt out of marketing communications.
To exercise any of these rights, please contact our support team. We typically respond within 30 business days.
9. Child Protection
zben7's services are available to users aged 18 and above only. We do not knowingly collect personal data from minors.
- Age verification is mandatory at the time of registration.
- If any data relating to a minor is found, it will be deleted immediately and the account will be closed.
- Parents or guardians who have concerns are welcome to contact our support team.
10. Changes to Privacy Policy
zben7 We reserve the right to update this Privacy Policy as needed. For any significant changes, we will notify you via email or an in-platform notification.
- The date of each update will be noted at the top of the page.
- For significant changes, your consent will be requested again.
- Continued use of the service after any changes will be considered acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about our Privacy Policy, please get in touch. Our dedicated privacy team is ready to address all your queries.
Response Time: Typically within 24–48 hours
Support Hours: 7 days a week, 24 hours a day